This Privacy Policy describes how her2 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Your privacy is our priority, and we are committed to handling your data responsibly.
Last Updated: 2026. This policy applies to all her2 users in Malaysia.
When you register and use the her2 platform, we collect various types of information to ensure our services run smoothly and securely for all users. The types of information collected include:
Full name, email address, phone number, date of birth, and identification details required for identity verification in accordance with compliance requirements.
Transaction details in MYR, payment methods used (eWallet, FPX), and deposit and withdrawal records. Full account numbers are not stored directly.
Device type, operating system, IP address, browser type, and access time. This information helps us detect unauthorised access and improve platform performance.
Activity records within the platform, including games played, bets placed, pages visited, and session duration. This data is used to improve the user experience.
Her2 uses the information collected for lawful and transparent purposes. We do not use user data for purposes unrelated to platform operations without your consent. The primary purposes for using your information are as follows:
The her2 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. We use several types of cookies:
Session cookies used to maintain your login session while you are on the platform. These cookies are automatically deleted when you close your browser. Preference cookies stores user preferences such as language selection and interface display settings. Analytics cookies helps us understand how users interact with the platform for improvement purposes.
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some areas of the her2 platform, including the login process and navigation.
Her2 uses industry-standard data encryption to protect all users' personal and financial information during transmission and storage. Our servers are protected by a multi-layered security system that is continuously monitored. Access to user data is restricted to authorised personnel only and is subject to strict confidentiality agreements.
User data is retained for as long as necessary to fulfil the purpose for which it was collected and to meet legal obligations. Once the retention period ends, data will be securely deleted or anonymised.
Her2 does not sell or rent users' personal information to third parties for marketing purposes. Information may be shared with:
As a her2 user in Malaysia, you have certain rights regarding your personal information. her2 respects these rights and will respond within a reasonable timeframe to any valid request.
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
Under certain circumstances, you may request the deletion of your personal data, subject to legal requirements.
To exercise any of these rights or if you have any questions about her2's Privacy Policy, please contact our support team by email at [email protected]. You may also refer to the her2 FAQ for further information on account privacy and security.
Her2 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices or legal requirements. Users will be notified of any significant changes via in-account notifications or email. The update date at the top of this page indicates the current version of this policy.
Check the FAQ section for more information, or log in to contact her2 support directly.